Privacy Policy
We will not contact the cardholder, except in the following situations:
-During the registration process, an SMS is sent to the mobile phone number for authentication purposes;
-If the customer forgets their password and requests a new one, an SMS will be sent to them;
-If the customer requests to be contacted following an experience evaluation;
-Due to our information transparency policy, SMS notifications may be sent regarding changes to the Terms, Conditions, and Policies;
-In the event of news, promotions, or marketing initiatives, emails, SMS, and notifications may be sent to the mobile phone number in accordance with the choices made by customers during registration.
O cliente, independentemente das suas opções durante o registo, pode sempre alterar as suas preferências de notificações no site.
Regardless of the options selected during registration, customers can update their notification preferences on the website at any time.
All personal data provided within the scope of using the Guacamole GMG Customer Card program via the website will be processed by Guacamole GMG Restauração Lda, corporate entity tax number (NIF) 509842100, headquartered at Av Lusíada, Centro Colombo, L 2018, 1500-392 Lisbon, and by LKM – Loyalty Knowledge and Marketing – Marketing Lda, corporate entity tax number (NIF) 506556573, headquartered at Rua das Marinhas do Tejo, nº 121, 2690-370 Santa Iria de Azoia.
If any information in this Privacy Policy is considered unclear or insufficiently explicit, customers may contact us via email at: hola@guacamole.pt
Cookie Policy
On this page, we explain what cookies are, what they are used for, and how you can manage them.
What are cookies?
Cookies are small text files that a website stores on the user’s computer or mobile device through the internet browser when visiting the website. These files make it possible to recognize the device on subsequent visits and save certain information related to the user’s browsing and preferences.
Throughout this policy, we use the term ‘cookies’ to refer to these files and similar technologies.
Cookies can collect different types of information, including data regarding website usage, pages visited, browsing duration, approximate geographical location, and user preferences. Depending on the type of cookie and the information collected, this data may allow a user to be identified or distinguished.
As a result, cookies help us better understand how our websites are used and tailor the browsing experience to visitors’ preferences.
At any time, users can manage their preferences regarding the use of cookies, as well as accept or decline specific categories of cookies, through the options available on the website and their browser settings.
Refusing or disabling certain cookies may limit access to some features or compromise the functionality of certain areas of the website.
What are cookies used for?
Cookies allow us to improve the performance and functionality of our websites, facilitate navigation, and provide an experience that is better tailored to user preferences.
They can also be used to analyze website usage, measure interest in the content provided, and track the number of visits, contributing to the continuous improvement of our services.
Additionally, they prevent users from having to repeatedly enter certain information while browsing.
What types of cookies do we use?
Cookies can be classified according to the length of time they remain stored on the user’s device.
Persistent cookies
These cookies remain stored in the user’s internet browser even after closing the browser, until they reach their expiration date or are manually deleted.
They are used, for example, to remember preferences and recognize the user on subsequent visits, providing a more personalized browsing experience.
Session cookies
These cookies are temporary and remain stored in the user’s internet browser only during their visit to the website. They are automatically deleted when the browser is closed.
Among other functionalities, they ensure the website operates correctly during navigation and help identify potential technical issues, contributing to a better user experience.
How can you manage or disable cookies?
Users can manage their preferences regarding the use of cookies at any time.
After consenting to the use of cookies, you can change your preferences through the cookie settings available on the website, where applicable, or through your internet browser settings.
All major browsers allow you to accept, decline, or delete cookies, as well as configure notifications whenever a website attempts to store cookies on your device.
Please note that disabling certain cookies may affect the operation of some website features and limit your browsing experience.
More information about cookies
For more information about cookies and how they are used, you can visit the following website:
www.allaboutcookies.org
Benefits of your Guacamole GMG customer card:
– For every 9 meals purchased, you get 1 FREE meal at any of our restaurants.
– Simply provide your mobile phone number to start enjoying these benefits.
General card membership terms and conditions:
1. The Guacamole GMG virtual card is personal and non-transferable. Identification may be requested to verify the cardholder. Customers must provide their mobile phone number at the restaurant during checkout to accumulate meals; failure to do so will result in forfeiting those points/meals.
2. Guacamole GMG reserves the right to cancel the Customer Card program at any time by notifying cardholders through promotional notices in stores and/or on social media. However, if a cardholder has accumulated 9 meals, they will still be able to redeem their free meal within a 6-month period.
3. Guacamole GMG reserves the right to cancel any customer card if evidence of fraud is detected.
4. The return of products purchased using program benefits may result in the reversal of the corresponding transaction or the cancellation of the customer card.
5. The free meal cannot be converted into cash.